Privacy policy

Company Identification

Sidra Herbal Impex (Private) Limited | Block 3/A, Gulistan-e-Johar, Karachi, Pakistan | info@sidraherbal.com | +92 336 2399669

Governing Law

This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan, including the Prevention of Electronic Crimes Act 2016 (PECA) and applicable consumer protection regulations.

Data Collected

We collect: Name, phone number, delivery address, and order details. We do NOT collect sensitive financial information beyond payment confirmation. We do NOT share customer data with third parties without explicit consent.

Order Privacy

All orders are fulfilled with complete discretion. No product name, brand name, or product description appears on any external packaging. Customer order history is kept strictly confidential.

Data Retention

Customer data is retained only as long as necessary for order fulfilment and customer service purposes.
Customers may request deletion of their data by contacting us at info@sidraherbal.com.